Winter clothes cleaning, how to prevent defects caused by poor quality and incorrect labelling?

Here are several examples of items at risk, often claimed by customers after washing. The laundry must consider how to clean them without taking any risks by using the declaration of indemnity. The labels indicate that the item cannot be washed in any way, neither with water nor dry-cleaning.

The laundry must choose the most suitable cleaning method based on the composition, type of garment, and according to its experience: it is necessary to inform the customers and ask them sign the declaration of indemnity

Also in this case this case, the laundry should apply the previous recommendations. Pay special attention to resin-coated jackets: most jackets are resin-coated to give them a shiny and more attractive appearance while also making them water-repellent. They often have an additional loose label (which the customer may not check) with a strange text that should raise suspicions.

Here is another example: the garment has no care label but only a rather unclear inscription. In this case, it is necessary to inform the customer, mentioning what is indicated on the label

In these cases, it is necessary to carefully inspect the jacket, especially in the areas most subjected to rubbing (edges, flaps, elbows, seams, etc.) for colour fading that may have originated during use and that are particularly highlighted by washing. The cause of this kind of defect, often subjected to complaints, is caused by the degradation of the resin as the result of friction during wearing.

THIS GARMENT WAS MADE USING HANDCRAFTED MATERIALS. ITS SPECIAL FINISHES MAKE IT UNIQUE AND ORIGINAL. ANY DEFECT IT MAY HAVE AT PURCHASE AND AFTERWARDS SHOULD NOT TO BE CONSIDERED AS SUCH BUT RATHER AS A
CONFIRMATION OF THE UNIQUENESS AND CRAFTSMANSHIP OF
THE GARMENT

In these cases, it is necessary to carefully inspect the jacket, especially in the areas most subjected to rubbing (edges, flaps, elbows, seams, etc.) for colour fading that may have originated during use and that are particularly highlighted by washing. The cause of this kind of defect, often subjected to complaints, is caused by the degradation of the resin as the result of friction during wearing.

sleeve hem edge - pockets flaps

pockets flaps - seams

The cause of this kind of defect, often subjected to complaints, is caused by the degradation of the resin as the result of friction during wearing.

normal area - faded area due to resin accumulation

We take as an example now a non-quilted duvet or the duvet with very extensive quilting areas. Due to the lack of quilting, the filling material displaces irregularly, creating thicker and thinner areas.

jacket or quilt with polyester wadding filling

The customer complains about a reduction in thickness and consequently, a lower thermal insulation of the garment. It is very important to evaluate the type of the wadding (smooth fibres, not crimped and poorly bonded); washing causes a 50% reduction in thickness.

Here is the example of the cotton mattress cover, that is shrinking to wash, and that can no longer be used after.

shrinkage evidenced by the wrinkles of the seams -
flok detachment on garments to be cleaned only with perchloroethylene

Similar garments can only be cleaned with hydrocarbons, but always at risk.

jacket with synthetic leather imitation outer layer, that detaches from the fabric if dry- cleaned with perchlorine, the only solvent approved by the label attached to the garment.

wearing and mechanical agitation during washing or rubbing against other garments or against the drum may cause pulled threads

jackets and coats made of textured polyester yarn